Shipping & Delivery

At Supreme Luxe Jewellery, we want your shopping experience to be as smooth and delightful as wearing our jewellery. Below is our detailed Shipping & Delivery Policy for customers across the United States.

🌍 Shipping Locations

  • We currently ship exclusively to the USA from our base in Surat, Gujarat, India.
  • All orders are processed and shipped with trusted international courier partners (FedEx / DHL / UPS) for safe and timely delivery.

⏱ Processing Time

  • Once your order is placed, it will be processed within 2–4 business days.
  • Customized or made-to-order jewellery may take 7–12 business days to craft before shipping.

📦 Estimated Delivery Time

  • Standard Shipping: 7–12 business days after dispatch.
  • Express Shipping: 4–7 business days after dispatch (extra charges may apply).
  • Delivery timelines may vary slightly due to customs clearance in the USA.

💰 Shipping Charges

  • Standard Shipping – FREE on all orders above $199.
  • Orders below $199 – Flat shipping fee of $25.
  • Express Shipping – Calculated at checkout based on order weight and location.

🎁 Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email/WhatsApp so you can monitor your shipment in real time.

🛃 Customs, Duties & Taxes

  • All jewellery is shipped from India.
  • U.S. customs duties or import taxes (if applicable) are the responsibility of the customer.
  • Most small orders usually clear customs smoothly without extra charges, but larger high-value orders may attract duties.

🔒 Secure Packaging

  • Every order is carefully packed in tamper-proof, secure packaging to ensure safe delivery.
  • Jewellery is shipped with insurance coverage for added protection.

❗ Delays

  • While we strive to deliver within the estimated timeframe, delays may occur due to holidays, customs checks, or courier service disruptions.
  • In case of any delays, our support team will keep you updated.

📞 Need Help?

If you have any questions regarding shipping or need urgent delivery, contact us at:

✅ Our Promise: We ensure your jewellery reaches you safely, securely, and on time—because every piece of luxury deserves a royal delivery.